Consumers brought down by a foodborne illness sometimes turn to social media platforms to air their grievances. It turns out their local health departments might be listening.  Jenine Harris, Ph.D., an assistant professor at Washington Univ. in St. Louis, conducts research on ways public health departments use social media. She found that Twitter could be a valuable tool for public health departments to better identify cases of foodborne illness and encourage those affected to file a report. Among the programs currently implemented at the state level, Harris said FoodBorne Chicago was one of the most innovative programs she’d seen. Read More

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