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May 30, 2013

Supermarkets respond to shifting demographic landscape

Supermarket retailers are prioritizing customer service and personalization as demographic shifts weigh toward Hispanics, women, Baby Boomers and Millennials, according to "What’s in Store," the annual trends publication of the International Dairy-Deli-Bakery Association. Grocery retailers are focusing on customer preferences, as personalization is key to attracting and maintaining customers.  Read More

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